OneBuckVideo by Thinkelution

Privacy policy

How OneBuckVideo handles your account, project and payment information.

Effective date: 2 October 2026

Who operates this service

OneBuckVideo is operated by Thinkelution. For privacy questions or requests, email vivek@thinkelution.com.

Information we process

• Account information: your email address, account creation time, password hash if you set a password, sign-in code hashes, session tokens stored as hashes, and sign-in attempt records.
• Project content: uploaded images, website addresses and captured website content, briefs, scripts, narration, settings, generated audio and videos.
• Payment and credit records: PayPal order and capture identifiers, payment amounts and status, and credit charges, grants and refunds. PayPal handles your payment details; OneBuckVideo does not collect your full card number.
• Operational information: request times, IP addresses, browser/request information and error logs used to operate and protect the service.

Why we use this information

We use it to authenticate you, create and store your projects, generate scripts and voiceovers, render and deliver videos, process payments and credits, respond to support requests, investigate failures and prevent abuse.

Service providers

Our application and rendering server processes project content. Cloudflare D1 stores application records and Cloudflare R2 stores project media. Where the requested feature uses them, Anthropic processes inputs for A.I script generation, ElevenLabs processes narration for voice generation, and MailerSend delivers account and operational emails. Iconify provides artwork search and icon assets. Website capture makes requests to the website and resources you supply.

PayPal processes payments under its own privacy statement. These providers may process information in countries other than your own. Their processing is governed by their applicable terms and privacy policies.

Cookies and browser storage

We use an essential session cookie to keep you signed in and browser storage for preferences such as your theme. PayPal may use its own cookies and similar technologies when payment features load. You can clear browser storage or sign out; blocking essential cookies can prevent sign-in.

Storage, access and retention

Project files are stored privately and access is checked against the signed-in account. Authorized administrators may access records when necessary for support, security and operations. We retain account and project information to provide the service, and payment and operational records as needed for accounting, disputes, fraud prevention and applicable legal obligations. Backup copies may remain until they are rotated or removed as part of recovery and retention procedures.

Your choices and requests

You can delete projects from your account. To request access, correction, an export, or deletion of your account and personal information, contact us from your account email. We may verify your identity and retain records where needed to meet legal obligations or resolve disputes. Your statutory privacy rights depend on the laws that apply to you.

Security and changes

We use HTTPS and access controls to protect information in transit and restrict access. No service can guarantee absolute security. If this policy changes, we will update the date on this page and provide additional notice where required.